Question 1

Is a hanging kit included with my Wall Art?

Accepted Answer

All Wall Art, except for our Posters, has hanging hardware either attached or included. For our Canvas Prints, the hanging kit is included with our Framed Canvas and with any of our thicker Canvas Prints – just click the ‘Classic’ option when ordering your Canvas. If you prefer our thinner, ‘Lite’ option, you can always add the hanging kit for a small fee.

Question 2

Can I frame my Wall Art?

Accepted Answer

If you’ve ordered a Framed Canvas Print, Framed Poster Print, Box Framed Print or Timeless Framed Print, you’ll find a frame already included. You can also add a frame to the Art Photo Print for a small extra cost.

Question 3

How do I crop my picture on my Wall Art?

Accepted Answer

When you reach the photo upload stage for your creation, they will automatically adjust to the Wall Art size and format that you’ve chosen. Let’s say, for example, that you upload a square photo to a square print – your photo will fit perfectly! On the other hand, if you upload a rectangular photo to the same square print, your image will automatically be cropped – don’t worry, you can always adjust the positioning or the way the image has been cropped.

Question 4

Can I add text to my Wall Art?

Accepted Answer

Yes, but only if you’ve chosen our Art Photo Print, or our Collage Poster or Forex Collage Photo Prints if you’re creating on desktop.

Question 5

How many pictures can I have on my Wall Art?

Accepted Answer

Usually, only the one. However, we know it’s not always easy to choose just one! That’s why when you create a Collage Canvas, Collage Poster or Forex Collage Photo Prints, you can add up to 35 photos to make photo collage prints.

Question 6

How do I take care of my Wall Art?

Accepted Answer

With the right care and attention, your Wall Art should last for years. Make sure not to pop your custom Wall Art outside or anywhere humid, as changes in temperature and humidity can damage the adhesive on the hanging kit. It can also affect the photographic paper your Wall Art is printed on. Avoid hanging your creation in direct sunlight as this may cause the colours to fade. Always remember to give it a dust from time to time too, to keep it looking fresh. A quick wipe with a soft, dry cloth is all you need to do to keep your Wall Art looking fantastic for years to come.