Question 1

How can I use my offer code?

Accepted Answer

Create your product and add it to your basket
Check the discount codes T&C's and see if you're eligible
Apply your voucher codes in your basket (only one per order)
Proceed to check out!

Question 2

What is Photobox Credit sale?

Accepted Answer

Credit sounds complicated but it’s actually the cheapest way to make a product with no stress. With credit, you can purchase one of our products at a great discounted price and then enjoy up to three months to create it and place your order. You can either use it immediately or anytime up until the end date. Once you've bought your credit, you'll find it under "My Account" > "My Credits".

Question 3

How can I use my credits?

Accepted Answer

Select the Credits and add it to your basket
Your credit will be automatically added to your account
Create your product within the expiry date.
Simply pay for delivery

Question 4

How can I use slashed price?

Accepted Answer

Select your already discounted product
Personalise it with your favourite photos
Add it to your basket
Get your product with discount automatically!

Question 5

Why isn’t my offer code working?

Accepted Answer

Take another look at the details of your offer (linked from its box above). There are a few things it could be:

Has the offer ended?
Is your product included in the offer?
Do you need to spend a certain amount, or is it a 2 for 1 offer?
Is it only for the first time you order with us, or use our app?