If you still can't find what you're looking for email our friendly customer support team, or call them between 9.00am and 7.00pm Monday to Sunday. Live Chat is also available from key areas of the website and the 7 day opening hours will be shown when you click to chat.
Email: Click here to email us
Call: 0845 505 0305
Fax: 0845 505 0306
Email support is available everyday of the year. Telephone support is available every day of the year excluding Christmas Day and Boxing Day. Calls are charged at BT's standard rate.
Customer Support
PhotoBox Limited
2 Willen Field Road
London
NW10 7AQ
In the event that you have a problem with an order that you've received, please contact us as soon as possible. If we need you to return the order we can then provide a name and Freepost address to which you can send your order.
PhotoBox Limited
Bridge House
1st Floor
63-65 North Wharf Road
London
W2 1LA
PhotoBox Limited is registered in England and Wales with company number 3906401. Registered company address is The Great Barn, Oxford Road, Old Chalford, Oxfordshire, OX7 5QR. VAT number GB115138543.
PLEASE NOTE: this is our registered company address, and should not be used for returns or customer support enquiries.
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Your new password has been sent to your email address. When it arrives enter it in the box below. Once logged in you can change your password to something more memorable by simply going to ‘My PhotoBox’, ‘My account’, ‘Change password’.