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Customer Support
You can find comprehensive assistance to many of your queries on our searchable help pages.
If you can't find what you need email our friendly customer support team, or call them between 9.00am and 5.00pm Monday to Friday. Mornings are the busiest time for the phone team, so the best time to reach us by phone is after 2.00pm. *
Email: info@photobox.co.uk
Call: 0845 505 0305
Fax: 0845 505 0306
* Email support is available everyday of the year. Telephone support excludes bank holidays. Calls are charged at BT's standard rate.
Live chat: At the moment this is available between 9am and 5pm, Monday to Friday, but we're expecting to be able to offer this for more hours in the coming weeks.
Customer Support address
Customer Support
PhotoBox Limited
843 Coronation Road
London
NW10 7QH
In the event that you have a problem with an order that you've receievd, please contact us as soon as possible. If we need you to return the order we can then provide a name and Freepost address to which you can send your order.
Business address
PhotoBox Limited
Bridge House
1st Floor
63-65 North Wharf Road
London
W2 1LA
PhotoBox Limited is registered in England and Wales with company number 3906401. Registered company address is The Great Barn, Oxford Road, Old Chalford, Oxfordshire, OX7 5QR. VAT number 751740046.
PLEASE NOTE: this is our registered company address, and should not be used for returns. Please use our address at the top of this page for returns.
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